Wiltshire Digital Drive is looking for a Volunteer IT Assistant
About Wiltshire Digital Drive:
The Volunteer IT Assistant will support Wiltshire Digital Drive, a Community Interest Company (CIC) set up to refurbish and recycle donated laptops to gift back to the community, enabling education in Wiltshire and bridging the digital divide by refurbishing, sorting and grading donated laptops ready for distribution.
The Key Duties of the Volunteer include:
- To learn and carry out a range of IT and technical support tasks to support the end-to-end laptop refurbishment process including secure disk wiping, refurbishing and visual inspections.
- To follow step-by-step processes to wipe donated devices securely, grade them and install new hardware so they are ready for redistribution.
- To work in a manner which protects your own Health & Safety and that of others.
Key Success Factors:
- Builds core IT skills and experience in defined areas.
- Develops confidence in handling laptop refurbishment.
- Communicates effectively with colleagues, donors and recipients.
Knowledge, Training & Qualifications:
ESSENTIAL:
- Basic knowledge of using computers/laptops.
DESIRABLE:
- Enthusiasm to learn IT skills – experience is not essential as full training will be given.
Skills & Experience:
ESSENTIAL:
- Ability to follow step-by-step instructions methodically.
- Manual dexterity.
- Ability to communicate effectively with team members and external contacts in person, by phone and by email
DESIRABLE:
- Previous work experience in either an office admin, customer service or IT support environment.
Motivation, Behaviour & Attitude:
ESSENTIAL:
- Positive approach to learning new things
- Reliable and friendly
- Interest in IT / technology
- Enthusiastic
- Motivated by making a positive difference in our community
Contact us:
Applications for the Volunteer role should be made by submitting your CV & a covering letter to info@wiltshiredigitaldrive.org
Recent posts:
Plea to #DonateYourDigital in the New Year
Wiltshire locals are being asked to donate their old laptops, PCs & mobile phones in the new year, as part of the 2nd annual #DonateYourDigital Day. Taking place just after Christmas on Friday, [...]
Rygor Recycles IT Equipment to Support Local Community Project
Rygor Commercials has joined forces with Wiltshire Digital Drive, a not-for-profit organisation, based local to its head office in Westbury, Wiltshire, to recycle its used IT equipment. The equipment donated by Team Rygor [...]
Why do we sell some laptops, but loan others for free?
Wiltshire Digital Drive (W.D.D) is a not-for-profit organisation, and our primary goal is to bridge the digital divide by providing access to technology to those who may not otherwise be able to afford [...]
